EndNote and Office 2013

I’ve recently upgraded to Office 2013 (64-bit), and was quite surprised when I realised that EndNote X6’s Cite While You Write feature did not automatically work in the new version of Word upon installation. I tried searching the web, but couldn’t find any helpful guides (other than to revert back to Office 2010, or to “wait for EndNote x7”.

After trawling through several forums, I managed to find a solution. The reason I’m posting this here is because I’m likely to need this workaround again in the near future, and will, in all likelihood, forget what I did.

(This solution also worked for EndNote X4, also for a 64-bit version of Office 2013. I’m led to believe that things are slightly easier if you’re working with a 32-bit version of Office – in that you can skip Steps 2 and 3 below – but have no way of testing that.)

  1. Close all instances of Office.
  2. Go to C:\Program Files (X86)\EndNote X6\Product-Support\CWYW\x64.
  3. Copy “EndNote Cwyw.dll” and “ManagedCode.dll”, and paste them in C:\Program Files (X86)\Common Files\ResearchSoft\CWYW\16. You will be asked to replace the existing files; click ‘yes’.
  4. Download vcredist_x64.exe from here, and install it.
  5. Click on Start, and type “cmd” in the search box. Right click on “cmd.exe” and choose Run as Administrator.
  6. In the command prompt, type regsvr32.exe “C:\Program Files (X86)\Common Files\ResearchSoft\CWYW\16\EndNote CWYW.dll” and press Enter. A message should appear confirming the DLL registration.
  7. Open Word – you should now have the EndNote tab at the top.

The above steps were an amalgamation of several sources, most notably a set of forum posts at Thomson Reuters Community. Some sources recommend Repairing the EndNote installation before trying the steps above, but I found this was not required.

22 thoughts on “EndNote and Office 2013

    1. Unfortunately I cannot comment on individual systems – if you did not get the EndNote tab, try to go to File > Options > Add-Ins > COM Add-ins, and make sure that “Endnote CWYW” is ticked. If it doesn’t appear, you may have missed some of the steps.

  1. dear mark
    thank you very much for this information. actually they didn’t work for me and I feel im on the verg of getting it correctly. I have endnote 7 and I don’t know where should I copy EndNote Cwyw.dll from. you mentioened that I have to go to x64 then what there is nothing after that.
    please need help

  2. Thanks. I managed to get the successful DLL registration message but the Endnote Tab did not appear in Word 2013. I am using Endnote X4 and Windows 8.1. Any suggestions?

  3. Sorry, forgot to grab the 64 bit version of “EndNote Cwyw.dll” Have gone back and followed your instructions again and succeeded!!

    Thanks for your very helpful instructions.

  4. Hello. I am having the same problem with EndNote Web. When I try to install the plugin, it failed.

    The plugin is compatible with Word 2013 according to EndNote Web page.

    Do you know what can I do in this case?

    Thank you very much in advance.

  5. Fantastic!

    This made Endnote X4 work in Office 2013 (32 bit). Only steps 1-4 did the job. Not sure about 64 bit. End note ribbon appeared just after installing on the computer and starting word but it was not able to display retrieved information. I had to follow 1-4.

    Many thanks

  6. Hey,

    If you have EndNote X4, Word 2013 and windows 7;
    the link for cmd.exe is: regsvr32.exe “C:\Program Files\Common Files\ResearchSoft\CWYW\14\EndNote CWYW.dll”


  7. My laptop is windows 7, and with office 2013. I installed endnote x4 and did steps as you showed, but I find the “insert citation” arrow is still gray, not activated, why? and how to success the “cite while write”? Thanks.

  8. Dear Friends,

    I want to explain my problem and how I solved it.
    I was using Office 2016 and Endnote x7.7.1. All five options of tools tab – CWYW tab in the Endnote were inactive, and Office Endnote toolbar was not in the original orange color, it was black and white. The icons in Office were seen in an odd shape and grayscale color. I did everything written in the forums, also the instructions here, but nothing changed.

    I decided to delete Office 2016 and download 2013. Afterward, I set up Endnote plug-in again. Consequently, the Office toolbar recovered. But the problem in Endnote toolbar continued. I could not cite while I was writing. Then, I restarted Office, went to Endnote toolbar in Office and pressed preferences key and application. I changed the application preferences into Endnote (I recognize that it was Endnote online, before). And finally, I fixed the problem. Now not only the traveling library but also the whole EndNote library can be seen, all of the tools are available and active.

    I hope this experience helps you :) Sorry for grammar mistakes and typo if any.

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